You see, all customers are not created equal. Some are worth a lot more to your business than others. Who are your Top Seeds, and what are you doing to treat them differently and make sure they know that they’re your top seeds?

Watch any of the business progs on TV ‘ Mary Queen of Shops’, ‘Ramsays Kitchen Nightmares’ etc and a common thread is that at some point the star will go out on the street and ask customers what they think…

Of course Lampards ‘goal that wasn’t a goal’ will also capture some headlines, and rightly so. I think Sepp Blatter and John Motson are the only two people in the world not in favour of introducing goal line technology. It exists. It’s been tried and tested

We ran two events on Monday for almost 200 restaurant owners. They came along to a seminar and as a result of what they learned, lots of them have signed up for our brilliant ‘done-for’you’ marketing solution for restaurants. ( if you’re interested). The event was an excellent recruitement vehicle for us.
I went to Royal [...]

Well, what a disappointment Friday’s World Cup match agianst Algeria was.
Over the weekend the inquests have come thick and fast. What amuses me is that everyone has a view – and they all think they are right. Past players, former managers, journalists that have never played professional sport in their lives (although you’ve gotta love [...]